The Solution

iCargo was recommended and implemented. iCargo enabled the MNC to integrate all aspects of its cargo and storage insurance processes into a single web-based solution. iCargo is able to streamline and consolidate disparate local standards and processes into a single consistent standard operating procedure.

Solution:

Unite disparate local standards and processes into a standard operating procedure

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Solution:

Complete the range of cargo insurance processes in a few easy steps and across multiple parties and exposure levels

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Solution:

Reduce human error and promote compliance under the fully-configurable system

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Solution:

Improve productivity with bulk upload and templates

iCargo enabled the company the ability to buy and issue Certificates of Insurance and calculate premiums, generate voyage, time charter, cargo and stock declarations in a few easy steps and do so across multiple parties and exposure levels. The system's bulk upload and templates feature made a major impact on productivity, allowing the client to create multiple transactions (from two to as many as 1,000) in a single process and reducing the need for repetitive and manual data entry.

The iCargo fully-configurable system was also customised to accommodate client-specified system rules and parameters to reduce human error and promorte compliance.

Greater transparency and accountability was also achieved with iCargo's in-built feature to automatically send notifications to all relevant parties to trigger action and expedite closure. In addition, the system enabled the MNC adopt paperless filing of all related claims documents (including emails), supports ad-hoc report generation, improves analytics and creates auditable trails through every claim cycle.

Overall, iCargo provided a cost-effective marine cargo insurance processing system to drive productivity, compliance, transpareny and collaboration.