Comprehensive Features for Effective Claims Operations

• Easy to use online forms simplifying claims and incident registration and management
• Web-based access facilitates distributed claims registration
• Pre-defined workflow automatically routes information to internal or external stakeholders such as loss adjusters and insurers
• 'On screen' in-tray notifies users of their most relevant information and urgent activities
• Diary supports manual and automatic activity entry and event triggered e-mail notices
• Central data repository ensures that all users, subject to access rights, see the same information and documents
• Inter-claim owner delegation allows the claim resolution process to proceed uninterrupted when an owner is away
• Flexible claim search utility makes finding information quick and easy
• Operations and management reports track performance against company Key Performance Indicators
• Activity log and audit trail supporting compliance efforts.